- “Where’s my package?” - Packages may be severely delayed due to customs. Customs may reach out to you to pay duties and taxes or to provide additional documents. This information will be available on the local post website (links provided below).
- "Delivery attempted unsuccessful" - Please note you may be required to pick up your package at the local post office. This information will be available on the local post website (links provided below).
- "Returned to sender" - If the package is not successfully delivered, it will be returned to iHerb. Return time can take up to a month.
Local post tracking website links are down below:
|Bermuda||Macedonia -- N/A|
|Bolivia -- N/A||Malta|
|El Salvador -- N/A||Philippines|
|Hungary||Tajikistan -- N/A|
|Isle of Man||Uzbekistan|
|Italy||Venezuela -- N/A|
Please note - Your delivery information (Name, Address, etc.) will show in both English (auto-translated) and the language you used when placing your order, on the shipping label. We apologize in advance for any mistranslations.
For additional assistance please contact us via the contact form or you can also chat with an iHerb agent so we can further assist you.